These general terms and conditions apply to all offers, reservations and
agreements regarding all accommodations and any other facilities, which
are rented out by (the members – landlords – of the foundation of) Groene Hart Logies.
Obvious printing errors do not bind the lessor. With these terms and conditions expire
all previous publications. These terms and conditions have been filed with the Chamber of Commerce
Commerce in The Hague.
These general terms and conditions apply regardless of a (prior) reference
to any own terms and conditions or to other general terms and conditions. The landlord points
any other general terms and conditions to which reference may be made in advance
Deviating agreements from these general terms and conditions are only valid
apply if they have been agreed in writing in advance.
These general terms and conditions use the following terms:
“Tenant”: the person who enters into an agreement with the lessor with regard to
rental/use of an accommodation.
“landlord”: the private person or legal entity that makes the accommodation available
“accommodation”: the (holiday) accommodation offered for rent;
“cancellation”: the written termination of the agreement by the renter, before the
start date of the stay;
“agreed price” means the fee paid for the use of the
“deposit”: an amount that is charged before the start of the stay as
advance payment for any damage caused during the stay by (attributable to or under
responsibility of) the tenant is caused;
If the lessor does not comply with any provision of the general terms and conditions in any case
relies on, or deviates from, this does not entail that he is in the following
cases will no longer be able to rely on these general terms and conditions.
Reservations are based on availability and reservations are only made in
treatment of persons from the age of 18. The tenant is obliged a
show proof of identity. A copy of this can be made by the lessor.
If a reservation is being processed, the lessor will send this within 5
working days a written confirmation or confirmation by e-mail. This confirmation serves
immediately checked for correctness. Any inaccuracies must be submitted per
must be reported to the landlord immediately in writing or by e-mail.
The landlord reserves the right to refuse a reservation at any time,
without stating reasons, or to impose special conditions.
An agreement is concluded between the tenant and the landlord at the moment the
lessor the written confirmation or confirmation by e-mail of the reservation to the
The agreement concerns the rental of accommodations and/or other facilities for recreational use
business use, which by its nature is short-lived.
The lessor has the right at all times to terminate the agreement with immediate effect
to say, if personal data of the tenant and/or other users are required when booking
incomplete and/or incorrectly specified. In such a case, no refund will be made
of (part of) the rent.
Each accommodation may only be occupied by the number of persons, that is
agreed and stated on the reservation form.
The tenant and/or other users are not allowed to share the accommodations with others
persons named in the reservation to use, unless otherwise stated in writing
agreed with the lessor.
All guests using the accommodation must adhere to the
landlord established rules. These regulations for the accommodation become the tenant ter
made available on arrival or the regulations are located in the accommodation.
In case of violation of the rules contained in these general terms and conditions and/or applicable
regulations and/or failure to follow instructions from the lessor has the
the lessor has the right to remove the tenant and any other user from the accommodation immediately
without refund of the rental price or part thereof.
The tenant must deliver the accommodation broom clean and leave it as it is
found on arrival. The tenant is also obliged to report defects,
damage and or defects.
If the landlord of the accommodation has serious suspicions that the tenant of
an accommodation becomes contrary to the law and/or public order and/or good morals
acted, the lessor of the accommodation is authorized to access the
to provide accommodation as well as the tenant and any other user immediately
remove the accommodation, without refund of the rent or part
thereof takes place.
The lessor is entitled to cancel the agreement immediately in writing or by e-mail
dissolve and demand the immediate evacuation of the accommodation, if the tenant are
serious breach of duty of care for the accommodation, if more or other persons and/or
animals in the accommodation than allowed under the agreement, or if he
causes damage to the accommodation, if he causes a nuisance, or otherwise
obligations as a good tenant does not comply. In such a case, the tenant has none
entitled to a refund of (part of) the rent, and the tenant is obliged to make good the damage
compensation suffered by the lessor as a result of the acts or omissions of the lessee.
The tenant is the agreed rental price, as stated in the written confirmation or
confirmation by e-mail to the lessor.
In addition to the rental price, the tenant is also responsible for reservation costs, local taxes and other costs
All prices are (where applicable) inclusive of VAT, unless stated otherwise.
The prices in the landlord’s brochure and on the landlord’s website are not
binding. The lessor reserves the right to change these prices. When booking
the renter will be informed of the then applicable price. The on the confirmation/invoice
stated price is binding.
The stated rental price includes the use of water, gas, electricity, and
towel package. The stated rental price includes turnover tax, including explicitly on
costs stated on the website in the description of the accommodation, exclusive
booking costs, excluding tourist tax, excluding deposit and any additional
costs for additional supplies and services including, for example
(final) cleaning costs and possibly parking costs. These are provided by the landlord
The tenant must submit within fourteen calendar days after the date of the confirmation as referred to
Article 2.4, fifty percent (50%) of the rent to be paid by deposit or transfer to
the bank or giro account stated on the confirmation.
The remaining rent must be paid to the lessor no later than six weeks before the start of the rental period
to be paid in the manner stated above under Article 6.1.
For bookings made within six weeks before the start of the rental period, the entire rental amount must be paid
must be transferred to the above within five days of the date of the confirmation
manner stated under Article 6.1.
For bookings made within ten calendar days before the start of the rental period, the entire
rent must be transferred by urgent transfer to the above under article 6.1
stated manner. The rent must in any case be paid no later than 3 days before the start of the
rental period are credited to the bank or giro account as stated in the confirmation.
If the agreed payment term is exceeded, the (main) tenant is from the day
that that period has expired in default, without any further notice of default being required
on the part of the lessor will be required. From that moment on, the tenant is also the legal one
From the moment that the tenant is in default, the landlord is entitled to terminate the agreement
to cancel. In that case, the tenant owes the cancellation costs as in Article 7.3
The judicial and extrajudicial costs of the lessor with regard to the
collection of what is owed to the landlord and not paid – on time – occur
account of the (main) tenant. The extrajudicial costs are set at 15%
of the principal sum of the claim, unless this amount, the collection activities and the
taking into account the amount due, is unfair. applies to court costs
that the actual costs reasonably incurred must be reimbursed.
The (main) tenant is entitled to make a booking in writing or by e-mail, free of charge,
cancellation within two working days after the booking, unless the stay in the
accommodation falls within one month of the booking.
If a reservation is cancelled, cancellation costs are due; become these
calculated on the total amount stated in the confirmation.
The cancellation costs are:
– up to 28 days before the day of arrival: € 250 fixed cancellation costs per reservation.
– within 28 days before the day of arrival: 90% of the total amount.
– on the day of arrival: 100% of the total amount.
If the tenant is within 24 hours of the agreed arrival date without further notice
notice has not arrived, it will be considered a cancellation.
Cancellation insurance is not included in the published prices. A
cancellation insurance must be taken out by the tenant and the risk of
canceling and insuring the cancellation risk lies with the tenant himself.
A cancellation that is made on a Saturday or Sunday or on a valid date in the Netherlands
public holiday, shall be deemed to have been made on the next working day applicable in the Netherlands.
A request for cancellation of the agreement as referred to in Articles 7.1 to 7.6 must be submitted
to be addressed to the lessor.
ARRIVAL AND DEPARTURE
The rented accommodation can be rented on the agreed day of arrival on the
agreed time (as stated on the booking confirmation). On the
agreed day of departure, the accommodation must be vacated at the agreed time
be vacated (as stated on the booking confirmation).
Each accommodation may only be occupied by the number of people in the accommodation
reservation confirmation or rental agreement for the relevant accommodation
If the use of the accommodation is terminated earlier than agreed
date (as stated on the booking confirmation) the tenant is not entitled to a refund
of (part of) the rent and/or costs.
Pets are not allowed, unless with the explicit permission of the landlord.
Smoking is not allowed in the accommodation.
The tenant or the other users are responsible for an orderly course of
business in and around the rented accommodation.
The (main) tenant is liable to the landlord for all loss and / or damage that
during the rental period of the accommodation for the lessor arises as a result of the
stay, regardless of whether this damage was caused by acts or omissions of the
(main) tenant and / or co-tenants, or by third parties who are involved in the
accommodation, or a thing they have under them.
Any damage must be reported immediately by the tenant to the landlord and
to be reimbursed immediately on the spot, unless the tenant can prove that it occurred
of the damage is not due to the fault of him – or herself, other users or any of them
the members of his/her party.
In the event of incorrect use or incorrect leaving behind, including but not limited to excessive
pollution, additional costs of the accommodation will be charged to the tenant in that case
is obliged to comply.
COMPLAINTS AND DEFECTS
Defects of the accommodation or complaints about the accommodation found by the tenant
accommodation must be served by the tenant without delay and within 12 hours after the occurrence or the
to report this to the lessor.
If the defect or the complaint is a property or condition that cannot be attributed to the tenant
of the accommodation, as a result of which the accommodation does not benefit the tenant
provided that it could expect on the basis of the agreement, is the lessor
obliged to repair the defect, insofar as possible. The tenant always serves the landlord
the opportunity to rectify any defects.
LIABILITY OF THE LANDLORD
The lessor accepts no liability for theft, loss or damage of or to
goods or persons, of whatever nature, during or as a result of the rental or the
use of the accommodation, unless there is intent or gross negligence on the part of the lessor or
(one of) its employees.
Liability consisting of loss of travel enjoyment or business and other consequential damage is
excluded under all circumstances. Furthermore, the lessor is not liable under any circumstances
for damage, for which there is a claim for compensation on account of a trip and/or
cancellation insurance or any other insurance. Liability for damage and
costs that the tenant may incur in the exercise of his profession or business
excluded, except in the case of intent or gross negligence on the part of the lessor.
The lessor is not liable for malfunctions in the service or defects in the door
services provided by third parties.
The lessor is not liable for damage of or to goods or persons if the
the tenant and his associates gain access to other buildings and or parts of it
enters the lessor’s premises and or operates devices/vehicles without the lessor
has given explicit permission for this. The renter is obliged at all times
exercise guidance and supervision.
The tenant indemnifies the landlord against all claims in respect of damage from third parties
are (partly) the result of any act or omission by him/herself, other users,
travel companions or third parties who are in the accommodation with his/her permission.
Under no circumstances will the lessor’s liability lead to payment of a higher amount
compensation than three times the rent charged to the tenant.
FORCE MAJEURE AND MODIFICATION
In the event that the lessor is (temporarily or otherwise) unable to perform the agreement in whole or in part
partly due to force majeure, the landlord will pay the tenant a
amendment proposal must be submitted within 14 days after the aforementioned circumstances
Force majeure on the part of the lessor exists (if the performance of the agreement
wholly or partially, whether or not temporarily prevented) due to circumstances
beyond the will of the lessor, including danger of war, strikes by personnel,
blockages, fire, flood and other disturbances or events.
The lessee is entitled to reject the aforementioned amendment proposal. If the tenant
rejects the amendment proposal, the tenant must do so within 14 days after receipt of the
change proposal in writing or by e-mail. In that case, the
lessor has the right to dissolve the agreement with immediate effect. The tenant
is then entitled to remission and/or refund of (the already paid part of) the
rent. The lessor will then not be obliged to pay compensation for any damage.
The landlord may require a deposit from the tenant. The tenant is held that
security deposit, failing which the lessor will allow the lessee the use of the
can deny accommodation. If the tenant is in default with payment of the deposit
remains, the lessor is entitled to dissolve the agreement with immediate effect
The deposit will be refunded if the tenant leaves the accommodation properly.
Any claims for compensation are not nullified by this refund.
In the unlikely event that the accommodation is used by several tenants at the same time
the same period is booked, the landlord will make a change proposal as referred to in Article
14.1 to one of the tenants. The landlord is free to choose which tenant the
rent or the use of the accommodation can continue and which tenant is named
proposal will be received.
The lessor will submit the amendment proposal, whereby the relevant tenant will receive a
discount is offered of 10% of the agreed price.
The tenant to whom the change proposal has been made is entitled to the aforementioned
to reject the amendment. If the tenant rejects the amendment proposal, the
lessee this within 14 days after receipt of the change proposal in writing or by e-mail
to notify e-mail. In that case, the lessor has the right to cancel the agreement
terminate with immediate effect. The tenant is then entitled to remission and/or
refund of (the already paid part of) the rent, including a fixed one
compensation of 10% of the agreed price. Under no circumstances will the lessor
be obliged to pay compensation for higher damages.
Dutch law applies exclusively to the agreement between the tenant and the landlord
Disputes arising from the agreement concluded between the parties and/or these general terms and conditions
conditions, including the mere collection of the amount due, will
be brought before the civil court in Amsterdam, only insofar as
the law allows this.